More information

Fees and reimbursements

Visits or calls with the GP do not cost any money if you have a Dutch health insurance. These appointments are covered by health insurance. Additional services such as blood tests, STD tests, X-rays, medications and visits to a specialist after referral are covered by an annual deductible. You are responsible for paying this yourself. The maximum is €385 for all of 2024, unless you have changed it yourself with your health insurance. The local government also sometimes offers reimbursements for care, transport and other items that the GP does not cover.

Your data

Everything you discuss with the doctor remains confidential. The GP will never share your information with others without asking you first. Sometimes, the GP needs to provide your information to the pharmacy , another GP practice, or hospital. But this only happens with your permission. For more information about what we do and do not do with your data, read our privacy statement.  

Complaints

We want to do our very best for you. If you are not completely satisfied with our practice or have any complaints, we would like to hear from you. Please discuss your complaint with your GP. If that is not possible or you do not want to discuss with the GP directly, then you can submit your complaint here. 

Reliable medical information: GPinfo.nl

There is a lot to be found on the internet about illness and health. Not all of this information is correct. For reliable information, visit GPinfo.nl or thuisarts.nl. Or ask your question via an e-consultation. 

Practice closed

We remain open during the May holiday! We will have limited staffing from April 18 up to and including May 9. This means there will be fewer appointment slots available during this period.

In addition, we will be closed or only available for urgent matters on a few specific days:

• Monday, April 21: The practice will be closed due to Easter Monday. In case of an urgent medical issue that cannot wait until the next day, please contact the after-hours clinic Huisartsenpost De Limes, location Leiderdorp.
• Friday, April 25: Dr. Elzenga will be joining our team once again. This means that on April 25, you may see a different doctor than your regular GP.
• Wednesday, April 30: The practice will be closed due to staff shortages during the holiday period. We will be available only for medical emergencies that day.
• Monday, May 5: The practice will be closed for Liberation Day. In case of an urgent medical issue that cannot wait until the next day, please contact the after-hours clinic Huisartsenpost De Limes, location Leiderdorp.
• Wednesday, May 7: The practice will be closed due to staff shortages during the holiday period. In case of an urgent medical issue that cannot wait until the next day, please contact De Singel Huisartsen, Weijenborg practice (071 523 5866).

Training practice

We supervise medical interns during their GP-residency. It is possible your first contact by phone or in-person is with the intern. Every contact is supervised by the GP and during in-person visits you will always see the GP after the initial contact with the intern. If you do not want this, please let us know in advance.